Link Search Menu Expand Document

Actions and Triggers

Actions and Triggers are the two primary types of functions offered by components. As a general guideline, Triggers are responsible for fetching and receiving data from external sources, whereas Actions receive data from other components and then act upon that data in some fashion, such as by modifying it or transferring it to an external destination. Most simple integrations have a component executing a trigger at the beginning, fetching data from one place, and a component executing an action at the end, posting that data elsewhere.

Note that this distinction is only a convention to more easily understand a component’s capabilities. Both actions and triggers can contain largely arbitrary code, and are treated the same on a software level.


Triggers are generally responsible for fetching and/or receiving data from external sources and introducing it into an integration flow. There are two general types of triggers, distinguished by when and how they are triggered:

Polling Triggers

Polling triggers are automatically executed in set intervals by the OIH framework. The frequency of this execution is defined on a flow-by-flow basis, expressed through a CRON-expression. Whenever a polling trigger is executed, it independently fetches data from a particular source. Most commonly this source will be a REST-API, but it is also possible to fetch data from different sources through other protocols, such as directly querying a database.

Unless a particular use case requires otherwise, it is generally recommended that a given trigger only fetch one type of resource. For example, if you’re developing a connector for a store API that can return data objects describing customers, orders, and items, it would be recommoned to create one unique trigger for each of these object types.


Generally, when using polling triggers you do not wish to fetch the same identical data set every time on each execution. More commonly, you’ll want to fetch only whatever data has changed since the last execution of the trigger. For this purpose, the OIH offers the snapshot functionality. Snapshots allow a trigger to store a state between each of its executions. For example, you could use snapshots to store a timestamp of the most recent change in the data set you fetched, and in future executions only fetch objects that have been changed since that timestamp.

Webhook Triggers

As the name suggests, webhook triggers are triggered through external incoming webhooks. External systems can post data to an URL exposed by the OIH’s Webhook Service, and this data is then passed directly to a webhook trigger. As such, a webhook trigger does not need to independently fetch data, only receive it. In this case, its role consists primarily of verifying the integrity of the received data, and optionally to transform it.


The role of actions is to receive data from other components and then act upon that data. The most common action is transferring this data to an external destination, but it could also involve transforming the data or analyzing it. Some common examples of actions are:

Insert Data

In this case, the action simply takes whichever data it received and inserts it into a destination system, creating a new entry there. A purely insert-type action does not double-check whether an identical object is already present in the target system. As such is it possible that duplicate objects are inserted in the target system if they passed to the action several times.

Update Data

An update type action attempts to update an already existing object in the target system. How this object is identified or addressed depends on the target API and usage context. Some APIs may offer a search function to find the existing object, in which case the action could use this function to identify the correct object to update. Alternatively, the action could also make use of the OIH ID-Linking functionality. If a matching existing object can’t be found, the action aborts.

Upsert Data

An Upsert action is a combination of an insert and an update action. In this case, the action first executes a lookup to ascertain whether the received data object is already present in the target system. If it is, then the found object is updated. Otherwise, the a new data object is inserted.

Delete Data

A delete action attempts to remove an existing object from the target system using a supplied ID. As this is a particularly sensitive operation that may result in data loss, a component should implement additional safeguards that ensure a delete is only executed when the flow is configured to allow it. Additionally, it is recommended to make use of the Data Provenance functionality in order to be able to keep a record of any executed delete actions.


Actions can also be used to transform data from one schema to another. However, unless it is a particularly specific or elaborate kind of transformation, it’s not usually necessary to create an action entirely for this purpose. More commonly, other triggers and actions include transformations as part of their other functionalities, or instead rely on transformation functionalities offered by the OIH Ferryman.